Thought Leader, Speaker, and Writer
Mark is a proven business consultant with over 20 years of increasing responsibility in corporate learning and performance. His broad background includes responsibilities and achievements as an Executive, Entrepreneur, and Management Consultant. Mark believes successful learning and performance operations must empower employees with the skills, knowledge, and beliefs that will facilitate change and achievement of business objectives by optimizing learning strategy, design, delivery, and technology.
Mark was founder, president, and chief strategist of Edge Interactive, a $4,000,000 industry leader providing comprehensive learning solutions for companies across the globe. Mark has also held learning management positions with IBM and sat on a number of national advisory committees directing the effective use of technology and architected a number of nationally recognized information access projects.
This included providing strategic leadership in linking corporate goals to learning expenditures as well as directing learning initiatives optimizing the use of design, delivery, and technology to provide successful, timely, and cost effective business support. Mark is a resourceful problem solver providing complete solutions to complex and difficult business challenges.
Mark has extensive experience if all facets of learning management, having provided over 220,000 hours of professional services to learning leaders in developing the strategies, processes, assets, and governance that will maximize staff impact in achieving business objectives.
- Consultant
- Writer
- Blogger
- Profession Community Development
- Newsletters
- Speaking
Consultant
- Developed corporate performance initiatives reducing time to market for new product introductions by 40%
- Implementated a performance support infrastructure facilitating successful client entry into the EMEA and Asia Pacific international markets
- Developed sales channel performance support infrastructures that reduced mean time to revenue realization by 60% through a 25% reduction in order rework
- Supported business unit clients in achieving financial goals by identifying and implementing improvements in training operations yielding $1,100,000 in cost savings
- Identifed and implemented corporate training governance improvements yielding $2,200,000 in corporate cost reductions through the centralization of training operations
- A major technology company trained 1,500 service technicians in a new business process in 3 weeks
- Existing classroom training was delivered globally over the Internet for a savings of $500,000 a year
- Existing classroom and CBT training of 160 hours was reduced to 100 hours for a savings of $500,000 a year
Writer
- CH2M HILL: Building High-Impact Learning Programs (May 2007)
- Guerrilla ROI: Building a High-Impact Project Portfolio (May 2007)
- Seven Best Practices CLOs Must Master (June 2007)
- The Evolution of the LMS (November 2007)
- Building a Learning Coalition (January 2009)
- Sun's Collaborative Effort for Sales Training (December 2008)
- The Power of User-Generated Training Content (November 2009)
Blogger
- Created and published Learning Leaders Forum, a Learning & Performance industry blog focusing on critical industry issues
Profession Community Development 
- Established and developed the Learning Leaders Forum
- Learning Leaders Forum is a profession development community for leaders in the e-Learning and performance space
- Learning Leaders Forum currently has 150 members in six cities
Newsletter
- Authored monthly Edge Interactive Newsletter to approximately 12,000 subscribers covering timely and thought provoking industry articles and content
Speaking & Webinars
- Developed and presented numerous industry sessions
Professional Affiliations
- Vice President, Strategic Partnerships ASTD and an ASTD Board member, member ISPI, member National Speaker Association
Education
- M.B.A., Boston University, 1985, Major: Business Management
- B.S., University of Massachusetts Dartmouth, 1976, Major: Psychology
